How to cancel Microsoft 365

Steps

1. Go to account.microsoft.com/services/microsoft365 and sign in with the Microsoft account that pays for the subscription.
2. Select Cancel subscription (it may say Upgrade or Cancel).
3. Read the review section, then select I don't want my subscription.

Open the official Microsoft 365 help page ↗

Before you cancel

• Microsoft says not all cancellations result in a refund. Refund eligibility is checked after you cancel, for subscriptions bought from Microsoft.
• Bought through Apple's App Store, Google Play or another retailer? Cancel with them instead.
• When the subscription ends, your OneDrive storage goes back to the free amount, so check your files first.
• This guide covers Microsoft 365. Xbox subscriptions have their own Microsoft help page.