HOW TO CANCEL · BILLING PLATFORM

How to cancel PayPal

The business's contact details are shown with the automatic payment, if you also need to end the contract with them.

Steps

Log in to PayPal and go to Settings, then Payments.
Open Subscriptions and saved businesses (it may be called Automatic payments).
Choose the business and cancel the automatic payment.

Open the official PayPal help page ↗

Before you cancel

Stopping a payment does not always end the agreement itself. If you signed a contract, cancel with the business too.
Menu names can differ slightly by country and in the app.

Keep proof

A screenshot of the cancellation confirmation screen
The confirmation email or reference number
The date and time you cancelled
Your next statement: check that no new charge appears

A message you can send

Useful if you have to cancel by email or chat. Replace the brackets first.

Hello,

Please cancel my PayPal subscription for the account [your account email], effective at the end of the current billing period. Please do not renew it.

Please confirm the cancellation in writing, including the date it takes effect and any final charge.

Thank you,
[your name]

Charged after cancelling? See your next step

Free trial? Set a reminder instead

Source review recorded on 8 November 2026. Things change. Always confirm on the official page before you act.