Subscription cancellation rights in Canada

What applies now

• Don't recognise a payment? Contact your bank or card issuer straight away. Don't wait for the company to reply first.
• British Columbia (since 1 August 2026): for subscriptions where total payments exceed $50, a business can only auto-renew if it follows notice and cancellation rules. For renewal terms over 60 days, it must send notice 30–60 days before renewal.
• In British Columbia you can cancel at any time. For renewal terms of 60 days or less, there are no fees, but no refund for unused time. Refunds that are due must be paid within 15 days. Cancel in writing in a way that gives you proof of delivery, such as email.
• Pre-authorized debits anywhere in Canada: to cancel, notify the biller in writing and keep a copy. If withdrawals continue after you cancelled the contract, you usually have 90 calendar days from the debit to ask your bank for a reimbursement.
• Stopping a payment doesn't erase what you owe. Other provinces, including Ontario and Quebec, have their own consumer protection laws, so check your provincial consumer protection office.